Workforce Management Grievance Awareness and Writing Grievance Procedures
Health and Social Care Teaching Resources

PowerPoint presentation  Word Documents.

Suitable for any business or organisation, trainers, training agencies and settings.

Although this has been written from the perspective of setting up grievance procedures, an understanding of how to proceed will also be learned.

Presentation - Grievance Awareness and Writing Grievance Procedures (56 Slides) - Slide Titles:

Aims/Objectives
Introduction
ACAS
ACAS Code of Practice
What is a Grievance?
Grievance Examples
Familiarity with Grievance Types
Grievance Types - Interpersonal Issues
Interpersonal Issues - Bullying, Harassment and Discrimination
Developing Policies
Bullying
Harassment
Discrimination
Anticipating Grievances
Developing Policies Anticipating Grievances
Typical Grievance Types
Whistleblowing
Relevant Legislation
Employment Law
Other Relevant Legislation
Writing Grievance Procedures
Grievance Procedures - Dealing with Grievance Informally
Grievance Procedures - Formal Grievances
Grievance Procedures - Grievance Hearing
Grievance Procedures - Appeals
Model Grievance Procedures - Suggested Headers
Flow Chart to Assist with Developing Timeline for Procedures
Developing Timelines to Include in Grievance Procedures
A note about Grievance vs Disciplinary
The Importance of Rules and Procedures
Rules and Procedures
Rules and Performance Standards
How Should Rules be Drawn Up and Communicated?
Written Statement
Rules (Small Organisations)
Communicating the Rules
Summary and Conclusion
References

PDF Handout - the presentation saved as a PDF

Word Document

Handout (follows entire presentation)





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